Bulk Candy Store Reviews

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Bulk Candy Store
Anonymous
Great deals!! Best on-line! Shipping was great,

Great deals!! Best on-line! Shipping was great, no melted candy!!! It's best to order when the weather is a bit cooler, can't expect cold candy when it's 96 degrees outside even with the ice packs.
I've been buying from "Bulk Candy Store" for years, love these guys!!!!

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Bulk Candy Store
Monica Stewart
Stale candy

I purchased a box bulk of Big Hunk candy. I eat them all the time. This candy had an unusual taste and texture. I called the Bulk Candy Store and was told by the Customer Service Representative that I should contact the makers of Big Hulk with my complaint. In my opinion, this is not good customer service. Needless to say I will never buy from them again.

Hi Monica,
Thank you for taking the time to leave a review. We’re sorry that the bars did not taste as you expected. We did take additional steps to look into this concern. We confirmed that the bars are well within their production and freshness dates and are not expired. We also contacted our supplier, who confirmed the production date of the product when they received it.
Additionally, we reached out to other customers who regularly purchase these bars from us, both online and directly from our retail location, and we did not receive any indication that the product was stale or experiencing a similar issue.
While we understand that you experienced a stale flavor, based on the information we were able to verify, the product was still fresh and within its expected production date when you received it. Since we do not manufacture these bars ourselves, you are also welcome to contact the manufacturer directly with your concerns. It is possible that there may have been a change in the ingredients, ingredient sourcing, or formulation that could have affected the flavor and resulted in a taste that you perceived as stale.
Unfortunately, many candy manufacturers have been making changes to their ingredient sourcing and formulations due to rising costs, and even subtle changes can sometimes affect the flavor or texture of a product.
We always make every effort to go the extra step to ensure the products we send to our customers are fresh and within their proper production dates.
It is important to review the return and refund policies before making a purchase online. Of course, if there had been an issue with your order, such as the product being expired or our supplier confirming a quality issue, we absolutely would have worked with you to resolve the matter, including providing a refund when appropriate.
However, in this situation, we thoroughly reviewed the product and confirmed that everything was correct on our end. Additionally, the product had already been consumed by the time the concern was brought to our attention. Because of this, we were unfortunately unable to resolve the matter in the way you had requested.
We understand that the product did not meet your expectations, and we are sorry for any disappointment this may have caused. We do take customer concerns seriously and make every effort to investigate them thoroughly and fairly.

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Bulk Candy Store
Josh White
Lilly was a great tour guide

Lilly was a great tour guide. We came with 8 people and everyone enjoyed the information, from teen to adult, as well as the candy samples. She was especially helpful with our kosher needs. Excellent experience 👍👍

Thank you for your wonderful feedback! We're delighted to hear Lilly provided a memorable tour experience for your group. We look forward to welcoming you again soon.

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Bulk Candy Store
Anonymous
All the popcorn is fantastic

All the popcorn is fantastic. The only reason I’m giving it a 4 is because shipping costs are so high.

Enjoyable Tour

We totally enjoyed the tour with Lilly 7/12/26. She was well informed and made it interesting and funny. They have so much candy OMG. We also got the make your own Peanut Butter Cup
Was cool watching them make it.

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Bulk Candy Store
Anonymous
Unless you like liquified chocolate, don't purchase

Never ever order a chocolate product any time from about end of Feb to end of Oct if you live in the southwest. My mini dark chocolate peanut butter cups did not arrive as cups. My order arrived as a bag of liquified chocoate. There was a little sack inside the packaging that was supposed to keep it at least cool but even that was actually warm inside the box. I've tried to save some of the liquid chocolate by pouring it into a candy mold, but set up even in a cool house.

Grove Isle Funday

The Grove Isle Fun Committee had a tour on Tuesday, June 2nd. We timed it right! We beat the rain! It rained while we were on our tour. Ahneca was a great tour leader, and answered our many questions. It was fun learning about the history of candy making, and how different countries call the same products by different names such as the Kit Kat Bar. Here in the states, we have but one flavor, while in Japan, they have at least six. We had little samples through out the tour, and then had some more at the end, then we were let loose into the candy store to shop and reminisce about all our old favorite candy. And, yes, they even had candy cigarettes! You can make your own Peanut Butter cups, and try over 50 different flavors of popcorn! All in all, it was a great day! We highly recommend taking the tour!

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Bulk Candy Store
Anonymous
Everything was delivered on time.

Everything was delivered on time and in good shape, except the freeze dried taffy. Most of the pieces had crumbled into little bits. It was still delicious but hard to eat.

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Bulk Candy Store
Anonymous
Love the product! Great quality and taste! The

Love the product! Great quality and taste! The packaging is super enticing but it’s nothing to shake a stick at! Thank you!

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Bulk Candy Store
Anonymous
Great store! Definitely comes in handy at holiday time

Great store! Definitely comes in handy at holiday time.

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Bulk Candy Store
Anonymous
Go On The Tour With Annika!

We went on the tour with Annika and she was entertaining, knowledgeable and lovely to everyone!!! Lots of fun!!!

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Bulk Candy Store
Anonymous

Having been extremely dissatisfied with the product we called customer service who showed no interest in working to solve the displeasure. I returned the product regardless.

Carmel Corn!!!

The Carmel Corn is So Delicious!!

We're so happy you enjoyed your caramel corn, thank you for your support and for taking the time of your day to leave a review!

Fast delivery, delicious

Fast delivery, delicious. Great for cravings
Only complaint is they were out of the 5lb and 1 lb of the Fruit blast mix. But got one last 1lb bag. Hopefully they restock soon.
Pricing is very good.

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Bulk Candy Store
The Candy Connoisseur
As a candy connoisseur....

I NEVER GIVE 5 STAR REVIEWS! But, I'll have you know that I have tried many types of candies in the past. MANY TYPES. And the cherry sour balls are my fav. while not being so sour, they contain multiple layers of texture and flavor, formulating the perfect bite. Also, customer service was on point. I have had my fair share of bad customer service, but when I forgot to apply my coupon code, they kindly refunded the coupon for me. Other companies don't do that! I buy a LOT of candy and your great customer service goes a longer way than you think. WILL DEFINITELY BUY AGAIN!!!!!!!!!!!

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Bulk Candy Store
Larry and Rhona Schwartz
Great

We have been on 4 tours. Three of them with Ahnaca. Personality plus informative and fun. Our grand children were mesmerized. All the other employees were helpful and smiling and made the experience throughly delightful. 5 stars for the tour experience the staff the popcorn and the candy.. Also the popcorn samples were delicious and appreciated.

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Bulk Candy Store
Maria Paredes
Costco popcorn

This popcorn is perfect for gathering my friends and family loves it. I love the soft yet crisp feeling it has. The taste is so yummy.

FINALLY!

Ordered and received your Cheddamel Popcorn. I have not had that type popcorn in over thirty years. Only one or two places in my area ever made it and they have been out of business. Although I am in the Chicago land area, the cheddar caramel mix seems to be king and considered chicago lands invention here but no one ever would make it this way. I can't tell you how many times i've suggested it because whenever I bought it people when nuts over it. Now I find this and unfortunately i'm diabetic so it Would be a rare little treat periodically. Absolutely delicious and exactly the taste i remember
Hooray for you For bringing it back!!

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Bulk Candy Store
Christina
The Tour

Ahnaka did a fabulous job leading our tired tour group. She was so energetic, knowledgeable, and engaging…and most importantly, patient with us each trying to select our perfect popcorn combo or favorite flavor. The entire staff was friendly and welcoming. After spending the day prior in the hot sun all day, this was the perfect fun and cute break from the heat!

Hi Christina,

Thank you for taking the time to leave us a kind review! We are so glad you enjoyed our candy tour with Ahnaca and our service. We look forward to seeing you again soon!

Fabulous tour!!

3 of my grandchildren were visiting and it was a rainy day so we called the day before and reserved spots on the tour. Anika(spelling) did our tour. She was great. So patient, just enough interesting history and funny. The kids are 8 & 6 and they just loved it. They give them treats during and she really got them involved. I have lived here for since 2009 and who know this great place existed!

Thank you so much for leaving such a wonderful review! So happy to hear that you all enjoyed the tour, we hope you contiue to visit us here as often as you'd like, as you are always welcomed here! Hope to see you all again soon!

Candy Store Tour

We went here on our family vacation. Our tour guide was Ahnaca (hope we spelled that right). She was great, funny, and knew her candy history. We had a tween and teen and they both loved it too! If we vacation in West Palm again we will definitely be visiting again. Of course the candy options in the store are endless and some great candies I haven’t seen since I was a kid. If you are in the area I recommend checking it out!

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Bulk Candy Store
Bart Snead
I was WRONG!!!

I never received my order after no email or confirmation. I emailed the store and they called me a couple days later. They said they called the shipper and that the label got damaged and they could not find my package. Bulk candy store sold me that if they didn't get any info on the where abouts of my Order that they would send a new one. 2 days later they called and left me a message that a new order is on the way. I received my order eventually, and they stood behind taking care of the customer. I highly recommend them just off of there customer service! And yes, the chocolates and candies i got for my wife for valentines are delicious!! Thank you Bulk candy store!

Thank you so much Bart, we really appreciate your review, we understand that shipping mishaps can happen but we try our best to help get them resolved so you can enjoy all the delcious candy you purchased! Thank you as well for your understanding and working so well with us, it really helps having great customers like you!

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Bulk Candy Store
David Hedges
Linder Truffles

We spent $172 on 900 Linder truffle balls. We have consumed nearly 200 of them. Everyone thus far was 1/2 hollow in the center leaving us to believe that these were factory seconds. Not at all like we buy at the store.

So much fun!

The tour was great! We had a blast. The tour guides were so much fun!

Thank you Robin!

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Bulk Candy Store
MARLA BRODSKY
THE BEST CANDY TOUR

On Christmas Eve we took my nephews to the Bulk Candy Store tour. We had such. Great time. Our host Anahka was informative and the artwork and displays were incredible! We got samples along the way and we couldn’t help but smile the whole time. We all learned a lot! I highly recommend this tour for anyone of all ages. There is something for eveyone on this tour! And if you like taking pictures, it’s a selfie’s dream come true! To top it off, after the tour, you get to shop in the amazing store and get a discount! Don’t forget to sample some of the 70 popcorn flavors! They are incredible!

Hi Marla,

Thank you for your review! We are glad you had such a good time and we love the pictures you shared.

Thanks
BCS